1. What You Need
- Chrome 111 or later.
- A TradingView account with a chart that has a strategy loaded.
- The Strategy Tester panel open.
- A StrategyForge account is optional: you can use guest mode.
2. Before You Write
Run through this checklist first:
- You are on a tradingview.com tab.
- The Strategy Tester settings dialog is open.
- You have clicked the extension icon in the toolbar.
- No other extension is blocking the CSV export.
- Reload the tab and try again.
3. Common Issues
| Symptom | Cause | Fix |
|---|---|---|
| The optimization does not start | The extension is not active on the current tab. | Open a tradingview.com chart tab and click the extension icon again. |
| The popup says you are not signed in | No account is authenticated. | Create an account or continue in guest mode. |
| Empty results | No strategy is loaded, or the Strategy Tester panel is closed. | Load a strategy, open the Strategy Tester panel and run again. |
| A long session was cut off | The tab or the browser was closed mid-run. | Reopen the popup: it recovers the last session. |
| The subscription did not activate | The payment has not been confirmed yet. | If the payment completed, wait 3 minutes and reopen the popup. If it persists, write to us with the account email and the payment date. |
4. Billing & Subscriptions
Manage or cancel your subscription from Settings → billing portal. Payments are handled by Dodo Payments. Cancelling keeps your access until the end of the current billing period. For invoices or refunds, write to the contact address below.
5. Your Data
See thePrivacy Policyfor the full detail. To delete your data: logging out removes the local session data, uninstalling the extension removes everything stored locally, and you can also request server-side deletion by email.
6. Contact
Write toprivacy@strategyforge.tech. We reply within a few business days; data requests are answered within 30 days.
7. Notice
StrategyForge is not affiliated with or endorsed by TradingView, Inc.